Therapist Marketing Lab LLC — Terms of Use

Version Date: June 20, 2025

Introduction.

Welcome to therapistmarketinglab.com and/or therapistmarketinglab.thinkific.com. This website is owned and operated by Therapist Marketing Lab LLC (“TML,” “we,” “our,” or “us”). TML and/or its affiliates, partners, and assigns, provides website features to you subject to the following Terms of Use (“Terms”). 

The Terms govern your use of the website located at therapistmarketinglab.com and/or therapistmarketinglab.thinkific.com, and any associated subpages (collectively, the “Site”). The following is a statement of our Terms, effective as of the above date. Please read these Terms carefully. 

    These Terms of Use are organized into the following sections:

  1. Consent and Capacity
  2. Website Information
  3. Disclaimer of Professional Advice
  4. Proprietary Rights
  5. Communications with and Submissions to the Site
  6. Use and Nature of the Internet
  7. Access to Streaming Educational Courses and Content
  8. Privacy
  9. Limitation of Liability and Disclaimer of Warranties, Representations, and Conditions
  10. Indemnification
  11. Corrections and Changes 
  12. Links to Other Websites
  13. Governing Law, Jurisdiction, and Disputes
  14. Force Majeure 
  15. Your Account
  16. Miscellaneous
  17. Copyright Complaints


Consent and Capacity.


In order to use our Site, and access the information, content, materials, products or services, you must be at least eighteen (18). By accessing, viewing, or using the information, content, materials, products or services available on or through this Site, you indicate that you have read and understand these Terms, and consent to be legally bound by these Terms. If you do not agree to these Terms, you are not granted permission to use this Site and must exit immediately. Areas of the Site may also be subject to additional terms. Any additional terms are not intended to replace or supersede these Terms, but rather supplement these Terms in those specific areas. Please take the time to familiarize yourself with the additional terms and conditions of those areas before accessing them. 


Website Information. 

We attempt to be as accurate as possible. However, we do not warrant that information or other content of this Site is accurate, complete, reliable, current, or error-free. The specific application of information and principles on this Site will vary according to the particular circumstances of each individual.

Disclaimer of Professional Advice. 

The information and other output provided by and through this Site is offered for informational purposes only, and is not intended to constitute medical advice, mental health or psychological advice, legal advice, tax advice, accounting advice, or any other advice of a professional nature. The content and output of the Site should not be used as a substitute for professional advice. You should always consult your own attorney, accountant, medical professional, mental health professional, and other applicable professionals for advice before making important business or personal decisions or advising others. Your reliance on the information, content, materials, products, services, and any other output provided by the Site is solely at your own risk.

Proprietary Rights. 

TML grants you a limited license to access and make personal use of this Site, and expressly does not grant a license to download (other than page caching) or modify the Site, or any portion of it, except with express written consent of TML. This license does not include: (i) any resale or commercial use of this Site or its contents; (ii) any collection and use of any product or service listings, descriptions, or prices; (iii) any derivative use of this Site or its contents; (iv) any downloading or copying of account information for the benefit of another business or enterprise; or (v) any use of data mining, robots, or similar data gathering and extraction tools. This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of TML. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of TML without our express written consent. You may not use any meta tags or any other “hidden text” utilizing TML’s name or trademarks without our express written consent. Any unauthorized use immediately terminates the permission or license granted by TML. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of therapistmarketinglab.com and/or therapistmarketinglab.thinkific.com, so long as the link does not portray TML, or the associated products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use our logos or other proprietary graphics or trademarks as part of the link without our express written permission.

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of TML or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this Site is the exclusive property of TML and is protected by U.S. and international copyright laws. All software used on this Site is the property of TML or the relevant software suppliers, and protected by United States and international copyright laws.

All works of authorship, information, content, and material appearing on or contained in this Site (“Site Materials”) are protected by law, including but not limited to, United States copyright law. Except as explicitly stated in the Site, the entirety of the Site Materials (including, without limitation, data, illustrations, graphics, audio, video, photographs, pictures, illustrations, recordings, drawings, sketches, artwork, images, text, forms, and look and feel attributes) are © 2025 Therapist Marketing Lab LLC, all rights reserved. We own a copyright in this Site as a collective work and/or compilation, and in the selection, coordination, arrangement, organization and enhancement of the Site Materials.

Removing or altering any copyright notice or any other proprietary notice on any Site Materials is strictly prohibited. Any commercial use of any Site Materials, in whole or in part, without our prior written consent, is prohibited. Any reproduction, distribution, performance, display, preparation of derivative works based upon, framing, capturing, harvesting, or collection of, or creating of hypertext or other links or connections to any Site Materials or any other proprietary information of TML, without our advance written consent, is prohibited.

All names, trademarks, service marks, symbols, slogans, and logos appearing on the Site are proprietary to TML or its licensors. Use or misuse of these trademarks is expressly prohibited and may violate federal, state, and international trademark law.

Therapist Marketing Lab, therapistmarketinglab.com, and other Site graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of TML in the U.S. and/or other countries. Our trademarks and trade dress may not be used in connection with any product or service that is not TML’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits TML. All other trademarks not owned by TML that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

Communications with and Submissions to the Site. 

We encourage visitors to submit comments, and other content; send e-mail and other communications; and submit suggestions, ideas, questions, or other information (collectively, “Submissions”), so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, or other malware, commercial solicitation, chain letters, mass mailings, or any form of “spam.”

When you visit the Site or transmit any Submissions to TML electronically, you are communicating with TML electronically. By communicating with TML electronically, you consent to receive communications from TML electronically. We will communicate with you by e-mail or by posting notices on this Site. By communicating with us electronically, you also agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

By transmitting any submissions to us electronically, you specifically acknowledge that you understand that we makes no warranties or assurances that such submissions will be accessed, read, or responded to by us.

We have the right but not the obligation to monitor and edit or remove any activity or content. We take no responsibility and assumes no liability for any content posted by you or any third party.

By transmitting any Submission(s) to us through the Site, you automatically grant TML, and any sublicensees, the royalty-free, perpetual, irrevocable, non-exclusive and fully sublicensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, redistribute, transmit, perform and display any such Submissions (in whole or part) throughout the world, and to incorporate such in other works and in any form, media, or technology now known or later developed for the full term of any rights that may exist in such Submission(s); and the right to use your name, likeness, voice, photograph, and any other indicia of identity and information provided to TML by you, in connection with the use, exploitation, promotion and/or advertising of the Submission(s) and/or the Site. Further, TML is free to use any ideas, concepts, methods, techniques, and/or processes contained in any Submissions you send to this Site for any purpose whatever, including, but not limited to, creating and marketing products, information, or services using such information.

By transmitting any Submission(s) to us, you hereby represent and warrant to TML that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify TML for all claims resulting from content you supply.

By transmitting any Submission(s) to us, you also represent and warrant that: (i) you are of legal age and otherwise legally competent to enter into contracts; (ii) you have all rights, approvals and/or consents necessary to submit the Submission(s) on the Terms provided herein; (iii) no permission is required from any other individual or company for TML to use the Submission(s); (iv) the materials contained in the Submission(s), including, without limitation, the, ideas, compositions, and other materials, are original, were created only by you, do not contain any “samples,” excerpts, or other works from the material of others, and do not otherwise infringe on the intellectual property rights of any other individuals or companies; (v) the Submission(s) does not and will not violate any laws or be defamatory, libelous, pornographic or obscene; (vi) you are not bound by any contract that would prohibit you from agreeing to these Terms; (vii) you will not hold TML liable for copyright or trademark infringement based, in whole or in part, upon our access to and use of the Submission(s); and (vi) the Submission(s) will not contain any “viruses” or other information that may damage or otherwise interfere with TML’s computer systems or data, or the computer systems or data of users of TML’s Site. You shall be fully responsible for any breach of the representations and warranties made to TML under this paragraph, and you shall indemnify TML and hold TML harmless from and against any and all claims, liabilities, actions, losses, damages and costs, including reasonable attorney’s fees and costs, arising from any such breach.

You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of an e-mail, card or any other Submission. We maintain the right (but not the obligation) to review your Submission(s) and, in our sole discretion, decline to post and/or remove any Submission(s) for any reason or for no reason at all, at any time, and without notice.

You may request that TML delete your Submission(s) from the Site by emailing TML at [email protected]., and specifically identifying the Submission(s) you are requesting to be deleted. Upon receipt of your emailed request, TML will make all reasonable efforts to delete your Submission(s) from the system and Site; however, TML disclaims any and all responsibility for any copies of your Submission(s) that may have been made by a user of the Site before your Submission(s) was removed.

Use and Nature of the Internet. 

    Given the nature of the internet, the transmission of any communication or Submission to us via the Site or internet e-mail, whether encrypted or otherwise, cannot be guaranteed in all circumstances as secure. As an alternative to communicating over the internet or e-mail, we can be contacted by postal mail at: Therapist Marketing Lab LLC, 4616 25th Avenue NE PMB 554, Seattle, Washington 98105. 

Access to Streaming Educational Courses and Content. 

    Subject to these Terms, TML will make commercially reasonable efforts to grant you access to any online streaming educational courses or content purchased by you on or through this Site, as may be amended from time to time, for a period of twenty-four (24) months from the date of purchase. Access beyond this period may be made available at TML’s discretion and may be subject to additional fees. TML does not guarantee uninterrupted access to the courses and reserves the right to modify or discontinue any part of the courses or content at any time, with or without notice, for maintenance or other business reasons. In the event of technical difficulties or other unforeseen circumstances, TML will make reasonable efforts to restore access as soon as practicable.

    All purchases of online streaming educational courses and content shall be non-refundable except at the sole discretion of TML. 

Privacy. 

We have a Privacy Policy describing our online information gathering and dissemination practices with respect to the Site. Please review the Privacy Policy, which is incorporated into these Terms by reference, as if set forth fully herein, and which also governs your visit to the Site.

Limitation of Liability and Disclaimer of Warranties, Representations, and Conditions. 

Use of the Internet is solely at your own risk and is subject to all applicable local, state, national, and international laws and regulations. This Site, and all information, content, materials, products, and services included on and in or otherwise made available through this Site, are made available on an “As Is,” “As Available,” and “With All Faults” basis unless otherwise specified in writing. You expressly agree that use of this Site is entirely at your own risk.

TML makes no representations or warranties of any kind, express or implied, as to the operation of this Site or the information, content, materials, products, or services included on or otherwise made available through this Site.

To the fullest extent permissible by applicable law, TML disclaims all representations, conditions, and warranties, with respect to this Site, the Site Materials on and in and made available through this Site, and the services, information, and products offered in connection therewith, express or implied, written or oral, arising from course of dealing, course of performance, usage of trade, or otherwise, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, accuracy, systems integration, non-interference, quality, title, and non-infringement. The entire risk as to satisfactory quality, performance, accuracy, and effort with regard to any and all Site Materials on and in and made available through this Site is with you.

TML shall not be liable for any direct, special, indirect, incidental, consequential, exemplary, extra-contractual, punitive, or other damages of any kind whatever, including, without limitation, lost revenues or lost profits, which may or do result from the use of, access to, or inability to use this Site, the Site Materials on and in and made available through this Site, or the services, information, and products offered in connection with this Site, regardless of legal theory, whether or not any party had been advised of the possibility or probability of such damages, and even if the remedies otherwise available fail of their essential purpose. Under no circumstances will the total liability of TML to you or any other person or entity in connection with, based upon, or arising from this Site, the Site Materials on and in and made available through this Site, or the services, information, or products offered in connection therewith, exceed the price paid by you for use of this Site.

TML does not warrant that this Site, information, content, materials, products or services included on or otherwise made available to you through this Site, their servers, or e-mail sent from TML are free of viruses or other harmful components.

You acknowledge and agree that with respect to search engine optimization “SEO” services, TML neither owns nor governs the actions of any search engine. You also acknowledge that due to fluctuation in the relative competitiveness of some search terms, recurring changes in the search engine algorithms, and other competitive factors, it is impossible to guarantee number one rankings or consistent top ten rankings, or any other specific rankings for any particular search term on any search engine. TML shall not be held liable for changes made to your website by other parties that may adversely affect your search engine rankings.

In the event that a TML product or service is mistakenly listed at an incorrect price, TML reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. TML reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, TML shall issue a credit to your credit card account in the amount of the incorrect price.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.



Indemnification. 

You agree to defend, indemnify, and hold harmless TML, its affiliates, contractors, and partners of any and all type, and all of their respective directors, officers, employees, representatives, proprietors, partners, shareholders, servants, principals, agents, predecessors, successors, assigns, accountants, and attorneys from and against any suits, actions, claims, proceedings, damages, settlements, judgments, injuries, liabilities, obligations, losses, risks, costs, and expenses (including without limitation attorney’s fees and costs) relating to or arising from this Site, your use of this Site, your Submission(s) to the Site, your fraud, violation of law, or willful misconduct, and any breach by you of these Terms.

Corrections and Changes.

We endeavor to keep the Site and Site Materials on, in, and through this Site up-to-date. Without limiting anything else in these Terms and Conditions or otherwise, TML is not responsible for any errors or omissions in the Site or Site Materials. TML may make changes to the Site or Site Materials, or to the products, information, or services made available in connection with this Site, at any time with or without notice, and TML makes no commitment to update the information contained on or in this Site. TML reserves the right to terminate your access to this Site in the event that you violate these Terms and Conditions or for any reason whatever, or for no reason, with or without notice, in addition to any and all other remedies available at law or in equity.

Links to Other Websites. 

This Site may, from time to time, contain links to other third-party internet web sites for the convenience of users in locating information, products, or services that may be of interest. TML is not responsible for examining or evaluating, and TML does not warrant the offerings of, any of these businesses or individuals or the content of their web sites. These sites are maintained by organizations over which TML exercises no control, and TML expressly disclaims any and all responsibility for the content, the accuracy of the information, the security of information provided to any third-party sites, and the quality of products or services provided by or advertised on these third-party sites.

Without limiting anything else in these Terms or otherwise, TML does not assume any responsibility or liability for any errors or omissions in the Site or Site Materials, or for the information, links, text, graphics, or other items made available on other web sites created, maintained, or otherwise controlled by third parties. You should carefully review the privacy statements and other conditions of use for any third-party material.

Governing Law, Jurisdiction, and Disputes. 

By visiting the Site, you agree that the laws of the state of Washington, without regard to principles of conflict of laws, will exclusively govern these Terms and any dispute of any kind that might arise between you and TML.

By accessing, viewing, or using the works, content, or materials on this Site, you agree that any suit, action or arbitration proceeding arising out of or relating to this Agreement shall be brought in King County, Washington, and you expressly consent and submit to the personal jurisdiction over you of any state or federal court in King County, Washington in any action on a claim arising hereunder that is not otherwise first resolved through mediation or arbitration.

This Site is controlled and operated by TML from its offices within the United States and the State of Washington. Without limiting anything else, TML makes no representation that the works, content, materials, services, information, or products available on, in, or through the Site are appropriate or available for use in other locations, and access to them from territories where they are illegal, or otherwise limited, is prohibited. Those who choose to access this Site from other locations do so of their own free will and are responsible for compliance with all applicable laws. The waiver or failure of TML to exercise in any respect any right provided hereunder shall not be deemed a waiver of such right in the future or a waiver of any of the other rights established under these Terms.

In the event a dispute arises between or among the you and TML relating to or arising out of this Agreement, you agree to work in good faith to resolve such dispute with TML informally. If we are incapable of resolving such dispute informally, you or TML may submit the dispute to mediation with JAMS, and such mediation shall occur in King County, Washington, under JAMS’ then current mediation rules. You and TML shall participate in good faith in such mediation. In the event such mediation does not result in a resolution of the dispute, the dispute shall be resolved by binding arbitration, and you or TML may then, but only then, initiate an arbitration proceeding with JAMS under JAMS’ then current arbitration rules. In such arbitration, the arbitrator’s fees shall be shared equally by you and TML during the course of the arbitration, but shall be recoverable as costs to the prevailing party. The arbitrator will control the scheduling of all events and will resolve all disputes, including disputes regarding pretrial procedure and discovery. The decision of the arbitrator (or arbitration panel) will be binding, and the decision may be submitted as an enforceable judgment with any court of competent jurisdiction. Nothing herein shall preclude you or TML from seeking declaratory or injunctive relief in a court of competent jurisdiction. You agree to waive any and all rights to a jury trial you may have in any and all judicial procedures and proceedings related to any dispute arising from your use of the Site under these Terms. You agree to waive any and all rights to present claims in a class action lawsuit. 

In the event of any legal action or proceeding arising out of or related to your use of this Site or these Terms, the prevailing party shall be entitled to recover its reasonable attorney’s fees and costs incurred in connection with such action or proceeding. The fees and costs recoverable under this provision shall include those incurred on appeal, in any arbitration, and in any post-judgment proceedings to collect or enforce the judgment.

Force Majeure. 

TML shall not be liable for any damages resulting from a failure or delay in performance caused by causes beyond TML’s reasonable control and occurring without its fault or negligence, including, without limitation, failure of suppliers, subcontractors, and carriers. Without limiting anything else in these Terms or otherwise, neither TML, its affiliates, contractors, and partners of any and all type, nor any of their respective directors, officers, employees, representatives, proprietors, partners, shareholders, servants, principals, agents, predecessors, successors, assigns, accountants, and attorneys will be liable for any loss resulting from failure of electronic or mechanical equipment or communication lines, telephone or other interconnection problems or errors, computer viruses, unauthorized access, theft, operator errors, severe weather, earthquakes, natural disasters, states of emergency declared by local, epidemics or pandemics, state or federal authorities, strikes or other labor problems, wars, acts of terrorism or other armed conflict, or governmental restrictions.

Your Account. 

If you use this Site, you are responsible for maintaining the confidentiality of your private information, for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password, if any. 

The Site is marketed toward licensed professionals. We do not use our Site to knowingly collect personal information from minors under the age of eighteen (18). Please contact us if you learn or have reason to suspect that a minor under the age of 18 is using the Site. We will take prompt action to delete any personal information about the minor. 

TML reserves the right to refuse service, terminate accounts, remove or edit content, or cancel access and orders in its sole discretion.

Miscellaneous.

These Terms, including, without limitation, the Privacy Policy, represent the entire agreement between you and TML with respect to the subject matter hereof, and supersede any and all prior and contemporaneous understandings, and agreements, express and implied, whether oral or written. TML reserves the right to make changes to the Site, policies, and these Terms at any time. If any court of competent jurisdiction finds any term of these Terms, or of any other document or instrument referred to or contemplated in there Terms, to be invalid or unenforceable, such determination shall not affect the validity and enforceability of the remainder of the Terms, and the court shall enforce the Terms in such a manner as to give substantial effect to the intent of the parties as expressed in these Terms. All paragraph headings in these Terms appear for convenience of reference, and shall not affect the meaning or interpretation of the Terms.

Copyright Complaints. 

TML respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide TML’s copyright agent the written information specified below. Please note that this procedure is exclusively for notifying TML that your copyrighted material has been infringed.

TML’s Copyright Agent for notice of claims of copyright infringement can be reached as follows:

Chris Parades
Copyright Agent
4616 25th Avenue NE PMB 554
Seattle, WA 98105
e-mail: [email protected]